Website Feedback Form integration with JIRA

We are glad to present the newest feature of UserThought's feedback form service.

 

If you are using Atlassian JIRA as your issue manager for the project then we have great news for you.

 

UserThought's feedback form can be easily integrated with JIRA issue manager. It is as easy as copy/pasting few lines of text.

 

        Feedback Form with JIRA Integration

 

So, lets see how it works: 

  • You place UserThought's feedback form widget on your website.
  • Your visitor opens a form and sends a feedback.
  • Then this feedback goes to UserThought Cloud.
  • Finally, UserThought Cloud analyzes and structures all the data from the feedback and creates a new JIRA ticket in your JIRA  issue manager.

 

Newly created JIRA issue contains almost all of the data from a vistor's feedback. There are feedback message, email, rating, environment details (IP, WebBrowser, URL, version of Flash etc), IP and Custom Variables if specified.

 

That is a great benefit because you can drive this issue (feedback) through your standard workflow of the project in JIRA.

For example, assign to someone as a task or bug, set the status (implemented, fixed, not an issue etc) and so on.

Please feel free to post comments here or ask any questions.

 


Last modified: July 20, 2011 | 2 comments.
Tags: jira   feedback form   integration

Recent Comments:

Hello,

First of all sign-up and get the account.

Then find feedback form widget integration instruction here:

https://userthought.com/customization/integration

Basically, all you have to do is to insert 1 line of HTML code into your website.

 

At the point when that is done, go to JIRA integration page:

https://userthought.com/customization/jira

Please specify JIRA home URL, JIRA username, password, default project, default issue type and default priority of an issue.

 

That's it. Start receiving your website feedback in your own JIRA.

UserThought Team

Permanent Link | Jul 20, 2011 23:07 PM

How can I get my feedback widget? What to do?

and... howto intergate it with jira?

Permanent Link | Jul 20, 2011 23:07 PM
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